今後の対応について取引先にクギを刺すには?
Thank you for your sincere apology.
We are confident that you won't let it happen again.
sincere 真摯に
apology 謝罪
confident 確信している
a. That's okay/ It's okay.
b. Never mind.
c. These things happen.(よくあることです)
d. Just forget it, okay?(忘れようぜ)

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